About

Small-batch home goods for calm, lived-in spaces.

Our story

Hearth & Fern is a fictional e-commerce brand created as a portfolio website for chatbot demos. The store is designed to look like a real home goods shop with product pages, policies, FAQs, and customer support questions.

The brand focuses on warm neutral colors, useful everyday pieces, and simple care instructions. Products include candles, textiles, planters, baskets, serving boards, and tabletop goods.

What customers usually ask

  • Which product makes the best gift?
  • How should I care for wood, linen, candles, or ceramics?
  • When will my order ship?
  • Can I return or exchange an item?
  • What items qualify for free shipping?